8 of 12 people found this review helpful
We booked with a scuba diving group to Bonaire and a few months goes by meanwhile up comes our itinerary trip meeting where we were handed our airline flight tickets to include seat numbers. Unbeknownst to us, the airlines booked my wife and I in the back of the bus. I called the airlines to inquire about our complimentary seat upgrades using our frequent flyer number and they confirmed the extra leg room for both outbound and inbound flights are confirmed and honored. We never received an email confirmation, so this is where I called our travel agent Bolds Travel & Tours to get involved. Due to us booking with our diving group, we weren’t able to use Bolds Travel & Tours. But, despite no commission being made, Beverly stepped up and spent her morning on the phone with the airlines. I just revived a text from Bolds Travel & Tours stating this “Done and you are listed for complimentary upgrade to first class.”
By
Chris Martin
from
Seadrift,Texas
Traveled to
Bonaire ~ Netherlands Antilles ~ Caribbean
I would recommend this agent to my family and friends
Beverly Olds responded:
Always a pleasure to help out. Thank you for taking the time to pass on your experience with BTT. Very much appreciated.
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1 of 1 people found this review helpful
Birthday/ Christmas in Florida
Beverly Kia very attentive to details . She makes sure you will have your dream vacation
By
KLE
from
Red Oak, Tx
Traveled to
Fort Lauderdale ~ Florida ~ USA
I would recommend this agent to my family and friends
Beverly Olds responded:
Kristie, I'm thrilled your Birthday Celebration weekend was everything you wanted! Looking forward to booking your next travel experience!
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1 of 1 people found this review helpful
Maui was incredible! I can't say enough great things about The Aston at the Whaler. The beautifully maintained buildings and grounds, the NICEST staff...
I could go on and on! Can't wait to tell you all about it. Thanks for suggesting the perfect place and for making everything run so seamlessly. Let's visit soon.
By
Carol
from
Dallas, TX
Traveled to
Maui Island ~ Hawaii ~ USA
I would recommend this agent to my family and friends
Beverly Olds responded:
I'm thrilled to hear about your dream trip! Hawaii is so wonderful .... looking forward to your next trip.
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8 of 15 people found this review helpful
Had a great experience working with Beverly. She was very knowledgeable about all the services and answered every question I had.
By
Cathy
from
ARLINGTON
Traveled to
Mexico ~ Mexico
I would recommend this agent to my family and friends
Beverly Olds responded:
Cathy,
Thank you for trusting Bolds Travel with you special getaway!
Your business is greatly appreciated and look forward to booking your next getaway.
Beverly
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We all had reservations about traveling to Mexico. We felt safe and secure using Bolds Travel & Tours.
By
Chris and Deb Martin
from
Seadrift, Texas
Traveled to
Puerto Vallarta ~ Jalisco ~ Mexico
I would recommend this agent to my family and friends
Beverly Olds responded:
Chris & Deb, Thank you for trusting Bolds Travel with your getaway during the Pandemic. Looking forward to planning your next getaway. Stay healthy & safe.
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